LAS VEGAS -- Rimini Street, Inc. (Nasdaq: RMNI), the Software Support and Agentic AI ERP Company™, and the leading third-party support provider for Oracle, SAP and VMware software, announced Lwart Environmental Solutions, one of the world’s leading oil re-refineries and industrial sustainability organizations, has expanded its long-time partnership with Rimini Street.

By switching to Rimini Street for SAP and VMware support, Lwart has taken direct control of its software licensing, upgrade and technology roadmap decisions, eliminating vendor-driven timelines and cost escalation. The move improves support responsiveness, lowers operating costs and allows Lwart’s IT organization to operate its core systems on its own terms - freeing capacity to focus on operational improvements and long-term innovation.

Nearly a Decade of Trusted Support Delivering Stability and Cost Control

Lwart operates one of the most sophisticated circular-economy oil recovery ecosystems globally, with the capacity to process 240 million liters of used oil annually across more than half of Brazil’s municipalities. Its SAP and VMware systems underpin nationwide logistics and operations for 1,100 users, including 540 mobile-connected truck drivers who rely on SAP systems to log oil collection and payment across 3,700 municipalities in Brazil.

Lwart first turned to Rimini Street when economic pressures in Brazil demanded a closer look at reducing IT costs without compromising system reliability. SAP systems are mission-critical to Lwart’s operations, where downtime would immediately disrupt oil collection nationwide. Following a comprehensive evaluation of expected service quality, value, expertise and reliability, Lwart made the decision to switch from vendor support to Rimini Support™ for SAP.

“We’ve had nothing but good experiences since we moved our support for SAP to Rimini Street,” said Jefferson Andriotti, head of IT and procurement, Lwart Environmental Solutions. “With my SAP ECC 6 stabilized, secured and performing optimally with Rimini Support™, I no longer have to worry about constantly upgrading or migrating to a new version of SAP as some of my peers do. Rimini Street makes it possible for me to focus my team’s attention on the needs of our customers, partners and the future of Lwart instead of unnecessary disruption.”

Lwart Eases VMware Licensing Pressures with Rimini Support™ for VMware

Lwart’s decision to expand its relationship with Rimini Street was accelerated by significant changes to VMware licensing following Broadcom’s acquisition - changes that would have nearly tripled costs.

“Either we would need to absorb a massive increase in licensing costs with Broadcom or pursue alternate paths,” Andriotti said. “We looked at moving to Nutanix or Citrix, but because Rimini Street had done so well with our SAP support, we thought, ‘Why not use them for VMware too?’”

Building on a trusted partnership with confidence in Rimini Street’s vendor-agnostic support model, Lwart selected Rimini Support™ for VMware, delivered under Rimini Custom™, which provides third-party support and managed services across a broad range of enterprise software, including end-of-life systems. Rimini Support for VMware is helping Lwart reduce maintenance costs, receive higher quality support for its critical systems and avoid forced upgrades just to remain fully supported.

Additional Rimini Street benefits include:

· Guaranteed 10-minute response time for priority cases, delivered on average in less than 2 minutes, 24/7/365 global coverage with frequent cadence of communications updates until resolution
· Rimini Protect™ for Advanced Hypervisor Security (AHS) Powered by Vali Cyber® to help defend against ransomware and other common malware-based attacks
· Root cause analysis to help prevent future issues
· Perpetual license support without required upgrades or migrations

Cost savings fuel business process innovation at Lwart

The expanded partnership ensures high availability and operational stability across Lwart’s SAP and VMware systems while significantly reducing ongoing IT overhead costs. With routine maintenance demands expertly covered, Lwart’s IT team is now focused on modernizing processes that support its nationwide collection and logistics network.

“With Rimini Street, our SAP and VMware environments simply work,” Andriotti said. “That reliability gives us time to improve business processes and collaborate more closely with our innovation teams. We’ve found a partner we trust to keep our core systems running while we focus on where the business needs to go next.”

“Our long-standing partnership with Lwart Environmental Solutions is built on trust, collaboration and a shared commitment to results,” said Edenize Maron, general manager for the Americas at Rimini Street. “By delivering reliable, high-impact support for both SAP ERP and VMware virtualization environments, we help Lwart redirect people, time and money toward advancing the business. We’re proud to support their continued growth and leadership in circular-economy operations, and most importantly, to help support Lwart’s mission to preserve natural resources and create a more environmentally conscious world for all.”