A Partnership of Deep Solution and Public Sector Experience

This partnership will combine Merlin Cyber’s deep expertise in federal enterprise license agreements (ELA), public sector sales enablement and technology innovation with Rimini Street’s cost-effective and transformative enterprise software solutions, proven across thousands of contracts with the world’s biggest global organizations, Global Fortune 100 and 500 companies, public sector, government and military.

Through this partnership, Rimini Street will also leverage Merlin Cyber’s strategic government affairs, go-to-market and technical services to ultimately help federal, state and local government agencies maximize the ROI on their existing enterprise software assets to reduce total IT costs and drive efficiencies.

Transformation without Disruption™

Rimini Street can significantly reduce the operating costs of enterprise software by replacing the software vendor’s annual support, extend the life of existing ERP and other enterprise applications for up to 15 additional years with no required upgrades or migrations, and bring the newest AI, workflow and automation capabilities across existing ERP releases and other enterprise software. Rimini Street can modernize enterprise software, enabling the newest innovations - with no additional budget costs. Service commitments include ten-minute response times for critical Priority 1 cases anywhere in the world, 24/7/365. Client satisfaction for cases averages 4.9/5.0, where 5.0 is “excellent.”

“Partnering with Rimini Street aligns with our mission to bring innovative and cost-effective technology solutions to the public sector,” said David Phelps, chairman and CEO of Merlin Group. “Whether it’s transforming legacy ERP systems or other modernization initiatives, our focus together is to deliver high-quality, cost-saving enterprise software support and managed services across federal, state and local agencies.”

“Government agencies can significantly and immediately cut their operating costs by leveraging Rimini Street support and optimization services for their existing enterprise software and releases, and we are excited to partner with Merlin Cyber to expand our capability to help more federal, state and local government agencies cut their operating costs, get better service and extend the life of their current enterprise software products,” said Seth Ravin, chairman and CEO of Rimini Street. “Together with Merlin Cyber, we are poised to deliver even greater value to government agencies seeking cost-effective and mission-critical IT support. In fact, Merlin Cyber and Rimini Street recently completed our first joint transaction - bringing immediate and substantial IT cost relief and better enterprise software support to one of the largest cities in America.”