Beechcraft, Cessna and Hawker customers receive factory-direct support, maintenance and modifications by Textron Aviation Inc., a Textron Inc. (NYSE: TXT) company, through a global network of service and part centers, mobile service units and 24/7 1CALL AOG support.

“Since opening, our European Distribution Center has doubled in size, added a customer support parts and warranty team and quadrupled inventory value to continue providing unrivaled support in region,” said Brad White, senior vice president, Global Parts Distribution. “Most recently, EUDC has increased stock keeping units (SKUs) by 40 percent, supporting less downtime for our customers and bolstering our commitment to provide the most robust services in the industry.”

The 21,500 square feet (2,000m2) EUDC facility supports more than 20,000 SKUs, available for same day shipment of an order. Since its inception, the EUDC has increased shipment volume year over year, leading to faster shipping and less downtime for customers in Europe and APAC. Textron Aviation Parts has also added a Europe, Middle East and Africa customer support and warranty team, trade compliance team, human resources and finance department and a state-of-the-art training center that was recently established in 2024.

“The growth we have implemented at EUDC is based on customer feedback and our commitment to design and deliver the best aviation experience for our global customer base,” said White. “The EUDC team is passionate about supporting Textron Aviation Parts’ global customer base and providing them with 24/7 support, ensuring our customers keep their aircraft flying with minimal downtime.”